The salespeople

A lot of salespeople are only up when everything else is. Their enthusiasm depends on other people and outside events. Are you that way? If you are, let me ask you to think deeply about whyyou allow yourself to be knocked this way and that by the fickle fumbling of fate. Why think of yourself as a mere passenger on your voyage through life? You can take the helm and steer any course you choose to any place you want to go.
Why should you only feel good when things are going well? That’s what you do when you’re determined to remain average. That’s what the “salesperson” does whose idea of selling is to stand around until someone comes in and demands to buy. When you’re with a Champion, you can’t tell whether things have gone well for that person the previous hour, day, week, or even month. How can they hide their feelings that way? Well, in the first place, they aren’t hiding their feelings. They are excited about life. They’re confident. They know that they’ll have problems—if not this week, next week. They know that over a five year period, some seasons will be better than others. They live very much in the present but they don’t forget that tomorrow is coming right on schedule. They know that, no matter whether they’re having good or bad luck today, it will change—but what won’t change is their superior performance regardless of circumstances. They’re happy. They bring their own sunshine. They don’t let little things bother them. If they have an irate client, they handle it. They solve the problem. They forget it. What’s done is done.
And Champions know that, no matter how good they get, they’re still going to fail some of the time between their successes. So, while they’re failing, they don’t have to hide their true feelings because they’re still filled with enthusiasm.

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